Privacy Policy
Effective Date: 2023
Last Updated: 2025
Introduction
At Ignite Health & Fitness / Ignite MedSpa (“we,” “our,” or “us”), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.ignitehealthclinic.com or use our online booking and communication services.
By using our Website or submitting personal information, you agree to the terms outlined in this Privacy Policy.
Information We Collect
- We collect personal information in the following ways:
- Information you provide directly: When you book an appointment, fill out a contact form, subscribe to our newsletter, or communicate with us via email, phone, or text, we may collect:
- Full name
- Contact details (email, phone number)
- Date of birth (if required for medical documentation)
- Health history, treatment notes, or insurance details (for clinical purposes only)
- Automatically collected information: Our Website may use cookies, analytics tools (like Google Analytics), and tracking pixels (such as Meta Pixel) to collect:
- Device information
- IP address
- Pages visited, time spent, and actions taken on the Website
How We Use Your Information
- We use your information to:
- Schedule and manage appointments through JaneApp or similar booking software
- Communicate with you regarding services, promotions, or updates
- Maintain accurate clinical and administrative records
- Process payments and insurance claims
- Improve our Website and marketing efforts
- Comply with legal, professional, and regulatory requirements (e.g., PHIPA, PIPEDA)
How We Protect Your Information
We follow strict security and confidentiality protocols in accordance with the Personal Health Information Protection Act (PHIPA) and Personal Information Protection and Electronic Documents Act (PIPEDA).
Your information is stored securely and accessed only by authorized staff for clinical or administrative purposes.
We do not sell, rent, or share your personal information with third parties, except:
- Service providers (e.g., JaneApp, Zapier, Twilio, or payment processors) who assist in business operations under confidentiality agreements
- When required by law or regulatory authorities
Cookies and Tracking
Our Website uses cookies and similar technologies to enhance user experience and analyze traffic.
You can disable cookies in your browser settings, but some parts of the Website may not function properly if you do.
We may use Google Analytics and Meta Pixel to understand visitor behavior and improve marketing effectiveness. These tools may collect anonymized data about your usage of our site.
Third-Party Links
Our Website may include links to third-party websites (e.g., Instagram, Facebook, or payment gateways).
We are not responsible for the privacy practices or content of those external sites.
Your Rights
You have the right to:
- Access and request corrections to your personal information
- Withdraw consent for marketing communications at any time
- Request deletion of your personal data (subject to clinical record-keeping obligations)
To exercise these rights, please contact us at:
📧 info@ignitehealthclinic.com
📞 +1 647-553-8383
Updates to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
Ignite Health Clinic
📍 9300 Goreway Dr, Unit B-102. Brampton. ON. L6P 4N1
📧 info@ignitehealthclinic.com
📞 +1 647-553-8383
