FAQs
Do I need a doctor’s referral to book an appointment?
Quick answer
No. You can book with us directly without a referral. Some insurance plans ask for one when you claim, so it’s worth checking your plan first.
Booking without a referral
You do not need a referral to book an appointment with us. Physiotherapists, chiropractors, registered massage therapists and acupuncturists in Ontario are primary-contact practitioners, which means you can come straight to us for an assessment.
When a referral may still be needed
Depending on your insurance provider, you may need a referral when submitting your claim for reimbursement. Some extended health plans require a doctor’s note for physiotherapy or massage therapy, while others don’t. Workplace and auto-insurance claims can also have their own rules.
How to check with your insurer
1. Find your plan number and member ID on your benefits card or app.
2. Ask whether your plan needs a referral for the service you’re booking.
3. Ask about your yearly limit and any per-visit maximum.
4. Keep the detailed invoice we give you after each visit to submit your claim.
What to bring to your first visit
- Your referral, if your insurance plan needs one
- A list of current medications
- Any imaging or reports related to your condition
- Comfortable, loose-fitting clothing
Related questions
Is my treatment covered by insurance? →
Do you direct bill to insurance? →
What will my initial assessment consist of? →
Do you direct bill to insurance? →
Contact Us
Ready to get started?
No referral needed. Book a free consultation today.
Visit us
9300 Goreway Dr Unit # B-102
Brampton, ON L6T 0C4
Free parking on site