FAQ
Everything You Need to Know About Your Visit to Ignite Health Clinic
At Ignite Health Clinic, we understand that you may have questions before booking your appointment. From insurance information to what to expect during your first visit, we've got you covered. Below, you'll find answers to some of the most frequently asked questions to help you feel confident and prepared for your journey toward pain relief and better health. If you need more information, feel free to contact us directly!
01
Do I need a doctor’s referral to book an appointment?
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You do not need a referral to book an appointment with us. However, depending on your insurance provider, you may need a referral when submitting your claim for reimbursement. We recommend contacting your insurance provider beforehand to confirm their specific requirements.
03
What payment methods do you accept?
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We accept a wide range of payment methods, including cash and all major debit/credit cards such as Interac, Visa, MasterCard, American Express, JCB, UnionPay, Discover, and Diners Club International.
05
Do you offer a free consultation?
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Yes, we do! We’re pleased to offer a free consultation to help assess your needs and guide you through your treatment options. Book your consultation today to get started on your journey to better health.
07
How often will I need treatment?
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The frequency of your treatments will depend on your specific condition and personal health goals. After your initial assessment, we’ll provide a recommended treatment plan tailored to your needs.
02
Do you direct bill to insurance?
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We do not offer direct billing to insurance companies. However, we provide a detailed invoice that you can submit to your insurance provider for reimbursement. It’s a straightforward process, and we’re happy to guide you through it if needed.
04
Is there free parking on site?
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Yes! We offer free parking on site for your convenience, making it easy for you to access our clinic.
06
What should I wear when I come in for a visit?
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We recommend wearing athletic or comfortable, loose-fitting clothing that allows easy access to the area being treated. This helps ensure your treatment session is as effective as possible.
08
What will my initial assessment consist of?
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Your first appointment will include a comprehensive evaluation of your symptoms, an in-depth review of your health history, and an assessment to identify the root cause of your condition. Based on the assessment, we may begin treatment immediately, which could include therapies such as cupping, scraping, acupuncture, or spinal manipulation.